arvato

Bertelsmann produces, serves and markets media. Our content is contributed by RTL Group, the No. 1 European broadcaster; Random House, the world's largest book-publishing group; and Gruner + Jahr, Europe's biggest magazine publisher. Arvato provides media and communication services, while Direct Group is the global market leader in media distribution through clubs and on the Internet. 

Media requires service providers. Arvato AG, one of the world's biggest media and communications services providers offers this diversity - from conventional printing to modern services such as service centers, financial clearinghouses and mobile services. Arvato is comprised of four divisions: Arvato Services, Arvato Print, Arvato Digital Services and Arvato Systems. 

arvato – At Your Service 
With 60,000 employees around the world, we are right there – wherever our customers need us, with precisely the services they need. We offer our customers one-stop, customised solution packages that cover the full spectrum of our offerings and extend beyond country borders. 

Each year, we ship 650 million consignments on behalf of our customers, field 200 million phone calls and process over a million tons of paper into books, catalogues and other printed products. We service 120 million consumers. More than six million CDs and DVDs are shipped from our replication plants each day. The server park we operate for our customers offers more than 85 terabytes of hard disk capacity and 1,900 processor units. 

As an internationally-networked media and communications services provider, we are a strong partner for our customers and an attractive employer for creative, entrepreneurially-minded people. 

Arvato Services 
Arvato Services is an international provider of customer communication and logistics services. Its services range from the systematic collection and exploitation of qualified addresses, to outsourcing of customer contacts to service centers, to developing and implementing customer loyalty programs and processing payment transactions. The logistics services provided go far beyond the delivery of products and coordinating and steering their shipment to customers: consulting, procurement/purchasing and production services are also offered, along with order management, warehousing, financial services, returns processing and repair services. 

Arvato Print 
Arvato Print’s services run the gamut from consulting and conception to preprint (image processing, layout, preparing the printing plates), print (offset, gravure, digital printing) and finishing (binding, personalization, addressing, delivery etc.), and also include supplementary services (warehousing, distribution etc.). 

Arvato Digital Services
Arvato Digital Services is a vendor of integrated service packages for the video, audio, games and IT/technology sectors. Its service chain covers everything from postproduction and replication to fulfillment, from distribution/supply chain management and financial services to electronic content distribution, all backed by innovative end-to-end IT systems. 

Arvato Systems 
Arvato Systems has more than 25 years of experience as an IT service provider and offers customers around the world comprehensive “24/7” service with its large data centers. The value chain ranges from consulting, conception, development and implementation, through to the operation of complex IT systems. The division includes Arvato Mobile (vendor of digital entertainment content and interactive applications) as well as Empolis (innovative content management products).

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